Why a REALTOR®?
The question evokes many memories and feelings. In July of 1986, we (my husband & I) found what we hoped would be our dream home. It took from July until December of that year to close and move in. The listing agent that was representing the seller (a corporation) was one of the most difficult agents ever. She had no clue what to do with a young inexperienced couple (about real estate). From our point of view she did everything to make us walk away from the sale and was very much in favor of the seller.
She never really explained agency to us. You see the selling agent at that time viewed us as a customer and not as a client. Customers are granted basic ministerial duties she would tell us the price, square footage… but in simple terms her client (the seller) was where her loyalty and fiduciary responsibility lied. Fortunately for us we hired a buyer’s agent to represent us and this wonderful lady could have sold us the Brooklyn Bridge because she had great communication skills and she really cared.
We finally moved in and really loved our home. One day we decided to sell our lovely home for a newer bigger one (5 kids will do that). Losing touch with our agent we ended up hiring a new one (a great mistake). This agent was a nightmare. She was overly aggressive and she was totally focused on her commission and not our needs. This agent bullied us into selling our home by misinforming and leaving out our potential options. You see the person buying our home used FHA and our home appraised for less than the asking price. Our wonderful (sarcasm) agent told us that we had no choice; we had to sell it for less.
The consequences of having bad representation had a domino effect.
- Less money for a down payment in our next home
- A much higher monthly note
- Unhappy home owners
You see what our listing agent did not tell us was that we could have:
- Lowered the price
- Placed the home back on the market at a later date
- We could have also contested the appraisal
- Insisted that the buyer pay cash on the difference at closing
- Insist on allowing other financing methods such as conventional…
The point I am making is that we had many choices; we did not have to continue with the sale. Our agent just did not care about us
Anyone that has ever had children knows that parenting is not cheap or easy. I was looking for a way to supplement my husband’s income without having to be stuck in a 9 to 5 office job. I also needed a job that would give me the freedom to earn a living and take care of my five kids. With that in mind a wonderful woman, that happened to be one of the top agents in the metro New Orleans area, Carolyn Talbert, took me under her wing and even paid for my real estate school in 1997.
Carolyn believed in me and she encouraged me to try real estate sales part time. I loved it. Real estate allowed me to help others, show lovely homes, and best of all create income. Carolyn and Bob Kiliniski my manager help mold and teach me many of the values that I hold dear and practice till this day.
They taught me these simple concepts:
*Win-Win – or no deal
*Integrity – always do the right thing
*Commitment – in all things
*Communication – seek first to understand
*Customers – always come first
*Trust – be honest
I am an affiliate broker at Benchmark Realty LLC. and I love this company. The owner is one of the nicest and most knowledgeable brokers I have ever worked with. I am comfortable working with both Sellers and buyers and I am always willing to help people that are having trouble selling or buying a home. Now I can say that I have experienced and understand real estate as an agent and as a client. I hope to serve you soon